Archives for Home Owners Association (HOA)

The Invisible Wall: Site Walls Should Not be Out of Mind

Retaining wall inspection

There is no condominium community asset more overlooked than its site walls. They literally become part of the landscape and seem to disappear, yet they are vital to the health of the community. They are sometimes called retaining walls or sometimes simply landscape structures, but in the hilly interiors of Maine or the rugged slopes of the coastline, these structures allow the very existence of some condo communities.

They can be made of many different materials. They can be poured concrete, steel, or timber. They can be concrete block or stone or brick. They can be very tall or very short. Whatever they are, if they fail, they can be dangerous and costly to repair. So, a prudent grounds committee should schedule regular inspections and maintain a log of repairs.

Retaining Wall Inspection
Schedule and Checklist

It is recommended retaining walls be inspected four times a year, that is, before or after each season. Heavy rains or soil frost movement can have a significant effect on a retaining wall in a short time. At the very least, someone should perform an annual inspection and compare those findings with the year before.

Grounds Conditions

Like us, aging retaining walls deteriorate primarily because of gravity. This can be due to the excessive soil loading behind the wall or the weight of the wall overloading the soil conditions beneath the wall. The increase of forces behind the wall is often the result of water build up due to surface water above the slope percolating into the ground or a raising ground water table. Weep holes are designed to reduce this increase in hydrostatic pressure, but weep holes can be blocked by debris or overwhelmed by the quantity of water.

One of the first steps in the inspection process is to observe the conditions of the ground surfaces upslope of the retaining wall. Some walls have trench or other types of drains to intercept the water while some ground surfaces are designed to quickly drain water over or around the wall before it can enter the ground behind the wall. If water ponding above the wall is discovered, this problem must be corrected. Ponding will occur if the ground settles or is removed due to erosion. If the top surface is paved, cracking in the asphalt or concrete surface can allow unintended water to enter the soil.

Retaining Wall Surfaces

The surface of the retaining wall is the next and perhaps easiest element to inspect. Wall movement should be noted. Walls should lean back toward the slope uphill. If they lean forward or have signs of bulging in any locations this could indicate excess back pressure or failure in the underlying soils. Horizontal cracks are usually more serious than vertical cracks. The first time this is noted it should be brought to the attention of the facility manager or your engineer.

Timber retaining walls can move or crack due to both earth movement and insect attack. Timber wall elements can rot with age.  Any type of wall can crack and allow vegetation matter to grow from either side of the wall. All roots, weeds, or other growth should be removed when discovered, as they can apply considerable pressure to the crack and create localized weakening of the wall. Wall cracks in concrete surfaces can allow moisture to reach the reinforcing steel causing excess corrosion creating not only internal pressures from expanding rust, but also provide a passage for water infiltration creating further deterioration from expanding freeze/thaw cycles.

Missing wall stones or bricks can also be an indicator of severe developing problems.  These missing elements may weaken the structural integrity of the retaining wall and indicate excessive soil pressures forecasting future wall bulging, bowing, or bellying either vertically or horizontally.

Changes in Proximity

As the original retaining wall was designed for specific loading conditions, any changes in the general proximity of the wall should be considered. This could include the placement of a structure or other heavy mass on the ground surface at the top of the wall or changes in use of the land by your upslope neighbor. This could include a roadway, parking lot, or the use of road salts or deicers near the wall. It also includes any changes to the pattern of surface water drainage such as switching from a grassy surface to a mulched surface.

Slope Movement

One of the subtlest wall failures is the actual movement of the slope itself. In some circumstances it is possible for the entire hillside to shift or move in mass without damaging the wall itself. For this reason, it is important to document not only the wall but the peripheral areas in the vicinity to ensure any movement out of the ordinary is noted and reported. Especially note any ground movement at the foot of the retaining wall. A visible wall is a safe wall.

Article written by Jack Carr, P.E., R.S., LEED-AP, Criterium Engineers
Published in Condo Media June 2021 edition
Download a PDF Version of this Condo Media “The Invisible Wall” Article

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Finding the Right Contractor

commercial building inspections three options

Selection Process

All condo or HOA boards face the task of hiring a service provider or construction contractor periodically. The final success of this effort often depends on establishing the initial selection process and following it to its conclusion. Most service contracts are routine and do not require significant planning or project management oversight. This article will consider the more complex capital asset or infrastructure repair type of projects with a recommendation of 10 elements leading to a successful project.

These projects typically arise from long term planning such as reserve fund studies or an unexpected failure of a community component such as roof surfaces or roadway. Assuming available funds and the community’s support for commencement of the project, the first decision by the Board is how the project is to be managed. As most board members do not have the skill set or time to actively act as project manager, this role typically falls to the property manager or engineering firm who recommended the repairs.

What to Consider

The search for the Right Contractor begins with the development of the Request for Proposal (RFP) with a detailed scope of work and bidding documents to ensure all responses have a similar understanding of the project’s objectives. The project manager needs to obtain clear direction from the Board on contractor selection criteria; issues to be addressed; and management responsibilities. The following matters are important to consider:

  • Obtain multiple estimates: Review several contractor candidates and select three to provide proposals addressing cost; work methods; building materials; scheduling; and other matters important to the community. Beware of the low bidder and do not lose sight of the importance of quality assurance and confidence in the contractor’s management and technical skills. 
  • Check references: Research contractor’s history with similar projects; depth of experience; prior customers’ view of quality and service. Does the scope of work match their typical work. 
  • Hire local: Local contractors are easier to contact and work with. They are more concerned about their local reputation. They are familiar with local building codes and resources. Selecting a contractor from those featured in Condo Media directories or ads provides some assurance of the contractor has applicable experience on not only technical issues but also the world of condos and HOAs and their special needs. 
  • Make sound decisions: Don’t be pressured into making bad decisions. A common complaint in today’s business climate is the lack of available quality contractors. None the less, do your research and due diligence to find the right fit for your community. 
  • Minimize project risk: Obtain the contractor’s certificate of insurance and ensure available bonds. Use your own insurance company to vet the contractor’s history and review policy limits and coverage. Do not take on unnecessary project liability. 
  • Good documentation: The contract should be comprehensive. Terms and conditions should be well written with a clear description of the scope of work; schedule of payments; estimated dates of project milestones; an understanding of responsibilities and guarantees; detailed procedures for handling change orders and contract cancelation. and signed by all parties. 
  • Payment methods: The timing and method of payment should be well understood. Protocols for documenting contractual changes to cost or schedule should be delineated. 
  • Chain of authority: The lines of decision making need to be well understood. Decision makers should be named with all significant changes to be a written form. Emergency contact information including text, phone; and addresses should be kept current. 
  • Document control: Protocols must be in place to ensure the correct documents and the current revisions are recognized by all parties including contracts; change orders; drawings and specifications. Also, payment submission schedules, warranties; and approved material submissions and approvals need to be kept current. 
  • Avoid the appearance of conflicts of interest: Ensure the contractor’s past or present relationships with board members; unit owners; or property manager is well understood and accepted by the Board.

One issue bears repeating. This is a difficult time to find the Right Contractor due to the risks arising from the lack of skilled labor; escalating costs; and uncertain supply schedules. It means you may need to get creative requiring some deviation from these suggestions. Ask your preferred contractor what he needs to submit a proposal. Perhaps instead of a fixed-price contract the Board can negotiate a fixed fee + cost type of contract. Your property manager or engineer may be a valuable source of ideas to attract the Right Contractor.

Of all these issues, the underlying item to assure a successful project is communication between the parties. This element should be established early during the initial interview process. Are both the Board and project manager comfortable with the prospective contractor? Are trust and rapport expected to continue to grow? If there is doubt, this might not be the Right Contractor.

Written by Jack Carr, P.E., R.S., LEED-AP, Senior Consultant Criterium Engineers
Published in Condo Media

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Where Does Danger Lurk?

where does danger lurk - Decks deck

Most Common Areas of Concern

As a member of the board or the property manager, what element of the condo complex poses the greatest danger to the unit owners and liability to the association? Slips and falls during the icy season? Decks collapsing from rot? Electrical fires? Well, if you picked “decks,” you are almost right.

If the condition of the complex’s decks is a concern, the good news is decks rarely collapse. Wood decks built more than 20 years ago can have some significant deficiencies by today’s standards. Most deck collapses are the direct result of inadequate attachment to the building, that is, the connection between the deck ledger and building band joist. The U.S. Forest Products Laboratory’s recent study of newspaper articles from around the country reported on collapsed decks and showed “nearly every collapsed deck had been attached with nails, rather than bolts, and investigators had pinpointed nails as the cause of the collapse.”

Deck Deficiencies & Inspections

More than 20 years ago many decks were attached to buildings using nails that rust away or simply do not have the lateral holding power of bolts. To make matters worse, developing problems are often not noticed in a casual visual inspection because the ledger board is hidden behind the siding. This problem is compounded by past deck building practices not protecting the ledger due to a lack of adequate flashing. On Maine’s coast, the salty air creates some very corrosive chemistry on deck components. Fortunately, these type of old decks are disappearing from Maine’s condo inventory.

If your building committee wants to perform an in-depth inspection of all components of the decks, there are many publications providing good technical information such as:

    1. Prescriptive Residential Deck Construction Guide (DCA6) published by the American Forest & Paper Association (AF&PA), available as a free download from its website, www.afandpa.org, or stream on YouTube. Though this is not a building code it helps to explain the nature of safe deck building and can serve as an invaluable supplement.
    2. Manual for the Inspection of Residential Wood Decks and Balconies. Written by researchers at Virginia Tech, this manual was published by the Forest Products Society in cooperation with the International Commercial Code (ICC) as a practical guide with good illustrations.
    3. How to Perform a Deck Inspection by the International Association of Certified Home Inspectors (InterNACHI).

Studying these documents could be a rewarding exercise for the members of the building committee, but as stated earlier to truly zero in on the most dangerous condo asset, “decks” is “almost right.” The actual answer is stair and guard rails of decks.

Deck Stairs, Handrails & Guard Rails

Accidents related to stairs are the second-leading cause of accidental injuries in the United States, according to the National Safety Council, responsible for 12,000 deaths annually and for non-fatal injuries costing $92 billion a year. Only automobile accidents take a higher toll.

Handrails must run continuous down the flight of stairs with four or more risers and should be 34 to 38 inches above the treads with a minimum distance of one and a half inches from a wall. Guard rails must be 36 inches above the deck (42 inches for multi-family buildings covered by IBC code) and able to withstand a 200-pound force from any direction. Balusters must be able to handle a 50 pound per square foot force while being spaced a minimum of four inches apart.

A common mistake builders make is to install a handrail not conforming to building code. There are only two approved shapes which do not include a 2×4 or other odd shape. However, the building committee’s primary concern should be safety and not code compliance. The question to be addressed is, “Does the stair, hand, or guard rail provide the safety needs given where the stairway or deck is located, and how it is used.” Accidents are preventable. Regular deck maintenance inspections will find where typical problems can be found. Providing guidance to your unit owners of what to look for and how to report observed deck component issues will go a long way in reducing accidents and raise the quality of life in a real sense.

Article written by Jack Carr, P.E., R.S., LEED-AP, Criterium Engineers
Published in Condo Media
Download a PDF Version of this Condo Media article

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When the FUD hits the fan… run at the fan

Fear, Uncertainty, and Doubt

Condo association unit owners’ meetings can be a challenge. Boards often need to make hard decisions. People can become very emotional when it comes to issues affecting their money and they feel a lack of control. From what I hear the New England meetings I attend are mild compared to the ones seen on You Tube or those described by our Florida associates where the guards wear Kevlar vests.

When Alan Mooney, PE, RS, and I were invited years ago to be speakers at Community Association Institute’s (CAI) National Conference held in New Orleans, we decided rather than plow through a tedious power point speech; we would use the case method style format. Our presentation would show how tough issues should be managed in condominium meetings by using actual events to illustrate the points we wanted to cover. The following are some of the highlights of two of these case studies.

In “Get the FUD off the Table” we discussed the methods of dealing with the classic condo curmudgeon who tries to disrupt every meeting with negativism and other disruptive tactics to postpone or avoid any decision that may create change or spend money. I refer to this as throwing FUD on the table. FUD as in Fear, Uncertainty, and Doubt.

Of course, the best method of controlling this type of behavior is to not lose control of the meeting. This requires discipline and training. They do not teach effective condo board management in school. It is often a learn-on-the-job type of education. I have always admired CAI’s role in training both board members and property managers in the art of meetings. Condos are not businesses, but they should be run in a business-like manner.

In This Together

The first step in meeting control is to maintain a system of consistent rules and policies. Having a prepared agenda is key to setting the tone of a meeting. It establishes a chart to navigate through the presentation of issues, orderly discussions, and framework for the decision process. Educating meeting attendees on how motions are made and seconded, time limits on discussions, and voting rules goes a long way in creating an environment for a successful meeting. A written policy statement handed out to all attendees is helpful as people have a tough time arguing with a piece of paper rather than a real person.

A wise board will be open to innovative ideas from all sources but will have the means to control the condo commando who wants to take over the session. Boards often set up Homeowner Forums of ½ to 1 hour at the front or end of a meeting with strict time limits for each speaker. A well-prepared board will have the facts and answers that will sweep the FUD off the table.

The second case study was called “Don’t Hang Out Your Dirty Laundry”. Associations often must face difficult problems and make hard decisions. Perhaps it has just been determined that all the exterior siding or roofs must be resurfaced. Or the plumber just advised the board that all the heat system piping in a 12-story high-rise must be replaced. When the initial sticker shock hits and the specter of a hefty special assessment soon is realized, unit owners begin to panic.

It is at this time firm leadership needs to step up and remind everyone they are all in it together and whether they know their neighbor or not they are all in a sense a family and as a family they must keep their family business within the family. This means one does not tell the hairdresser about the roof leaking, or the butcher about the siding falling off, or even the brother-in-law about the pipe failure. This is critical because when the hairdresser passes the rumor on no one in the association would recognize the story by the third iteration.

Today’s real estate world is much more in tune with condos in distress from either recent foreclosures or underfunded reserve funds. Disclosures should be made in an orderly way with a timely reserve funding plan in place.

These problems are not solved by hanging out the laundry but rather recognizing the problem and establishing a plan to fix it. A plan of action must be in place to allow the community of unit owners to feel confident their equity will be protected and by joining together their goals will be met.

Though these two cases have different stories they have a consistent theme. When the FUD hits the fan…run at the fan. A successful association will have a board prepared to deal with a difficult future and the rules to guide and the sense to follow.

Written by Jack Carr, P.E., R.S., LEED-AP, Senior Consultant Criterium Engineers
Published in Condo Media

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Top 10 Condo Do Overs to Avoid

Over the last twenty years I have had the privilege of meeting with many condominium and HOA boards and leaders. Some were seasoned and experienced while others were new and exposed to the culture of community living for the first time. All wanted to do their best, yet failings and mistakes were acknowledged. With the hope of being forewarned is being forearmed, I thought I would share with you some of my observations of the ten most common condo board mistakes to avoid future do overs.

Not Understanding the Governing Documents: It is so basic. New board members are asked to read all the governing documents, but long-time members should also periodically review the association’s rules and regulations, especially when an important matter is to be considered. And of course, the corollary to this recommendation is these governing documents must be consistently followed and fairly administered. Erratic enforcement of the rules will never foster harmony in the community.

No Confidence in Your Management Company: This problem can be avoided from the start by hiring the right firm for your community. Interview the best candidates; ensure their proposed scope of services meets the specific needs of your community; and periodically review the selected firm’s performance and share your concerns. Once the board sets the goals and policies it should step aside and let the management firm enforce them without micromanaging the daily operations.

Not Maintaining Accurate and Timely Financial Statements: Loss of control over your financial statements is a guaranteed path to chaos in the community’s future. Good financial statements promote confidence amongst the unit owners; good relationships with your bankers and insurance representatives; and accurate information for reserve and operational planning and budgets. Up to date financial information is the engine driving revenue collections; trouble-free payables; and payroll processing.

Unreliable Reserve Fund Studies: If your reserve fund study is over seven years old, it is almost useless. Having the study sitting in someone’s bottom drawer and not referring to in that time is almost worse. Reserve studies are living documents whose basis is always changing. Construction and repair costs have skyrocketed. Inflation over the last two years has made most budgetary schedules obsolete and underfunded. A board does not want to be in the position of releasing the start of a major project only to discover more money needs to be raised.

Contribution Shortfalls to the Reserve Fund: The source of this problem is a failure within the management team. Either your accountant has not billed the proper assessments; your engineer has not estimated the necessary capital repair budget; or your property management firm has allowed deferred maintenance to get out of hand. Underfunded reserve budgets can damage the community’s image; impact unit owners’ future sale plans; and require future special assessments. The board is ultimately responsible for maintaining adequate operational and reserve fund balances. Not facing the need to raise assessments or delaying the decisions for necessary capital expenditures are classic board mistakes.

Communication Failures: Condo communities not only must be transparent in their communications with the unit owners but must be perceived to be transparent. Confidence in the board is built over time and will be called upon when difficult decisions need to be made. When everyone has the same set of facts, common decisions are much more likely. Today the media to get the word out is vast including bulletin board postings; community websites; email bursts; postal flyers; texting; etc. A well-run community has its members fully engaged as much as possible. Good and bad news should be dealt with on a timely basis. The community motto should be: “When it hits the fan, run at the fan.”

Uninformed Team Members: We Yankees like to fix things ourselves. However, in community living this can get a board in trouble. When a problem arises, there may be a tendency to save some money by not calling the condo’s lawyer, engineer, or insurance agent. The other Yankee saying is ‘penny wise and pound foolish’. If a liability issue arises or a conflict over the interpretation of a bylaw phrase, a quick phone call to your condo attorney might avoid unpleasant future consequences. The same is true for building safety issues or the discovery of water infiltration in the condo complex. Building problems rarely improve on their own.

Board Disunity: Disagreement among board members is bound to happen. Everyone’ opinion matters but everyone can’t be right all the time. The board members must follow established decision-making protocols and once a decision has been made each board member must stand behind the consensus. Anger and lack of respect have no place in community governance.

Not Following the Chain of Command: In general board members and committee chairs want to do the right thing. Sometimes in their enthusiasm to get things done in a timely manner they may take matters into their own hands and act without authority. Condo leaders must be reminded from time to time that they are dealing with community money, and they should not direct on-site contractors and vendors to supply services or make repairs without specific direction from the board. This type of lack of discipline can create unnecessary liability or costs easily avoided.

Improper Vendor Selection: Perceived vender service dissatisfaction is often the reason for a new member joining the board. All should be reminded before terminating a vendor service an exit interview should be held to determine all the facts. With a bit of due diligence, the true problem can be revealed resulting in better service with less trouble.

Community living require forbearance and respect for volunteer efforts. All things are possible with village unity.

Written by Jack Carr, P.E., R.S., LEED-AP, Senior Consultant Criterium Engineers

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Be Prepared – Emergency Response Best Practices

Emergency Response Plan

You don’t have to be a weatherman to notice storms are more frequent and fierce. Nor do you have to be a news broadcaster to recall all of the reported residential damage from fire, floods, and wind. Nor do you have to be an accountant to recognize the cost of building repairs are skyrocketing up. What you do have to do is …be prepared.

Being prepared means your community has an Emergency Response Plan (ERP) in place. Disaster planning is all about saving lives; reducing suffering; and minimizing damage. These ERP plans are a group of strategies to protect both community members and their property. Key elements of the plan are Mitigation; Preparedness; Response; and Recovery:

  • Mitigation includes identifying threats and eliminating potential danger with preventative maintenance to reduce vulnerabilities.
  • Preparedness requires well documented and trained evacuation routes; established muster points; and a system to account for everyone with an emergency contact system.
  • Successful Response in an emergency is greatly improved with a quick and decisive response requiring knowing the location of the key shut-off valves and safety features both within and outside of the units. It also includes updated lists of qualified repair contractors.
  • The Recovery element of post-disaster management is often overlooked yet vital to the overall success of the community’s future. Recovery is not simply the clean-up after the disaster but a pro-active real estate marketing plan.  Whether the disaster issue is a simple sprinkler pipe leak causing flooding and mold in an empty unit or a fire destroying a wing of a complex; the planning is critical knowing what should be done after the final repair contractor’s truck is off the site.

ERP Planning Steps

So how do you start? The board should create and appoint a disaster team made up at a minimum a member of the property management staff and a board member. Residents with skills in insurance; legal matters; electrical systems; HVAC; plumbing; emergency response should be sought to join the team. There are many sources for general outline for an ERP. Your insurance company may have pre-prepared templates of these types of plans for easy customization for your community’s needs. This is very important as we all know every condo community is unique in its own way. High-rise communities will require a more detailed evacuation plan than a community with duplexes or townhouses. Urban condominiums will have different needs than rural or suburban communities. Amenities, special equipment, and landscaping may be important issues in the ERP. Demographics must always be considered as a community of young professionals may not present the same safety challenges as an association with a more senior population.

The written plan needs to be approved by the board. The plan should be easy to access in multiple locations. It should be periodically reviewed and rehearsed. A good plan will have a checklist of steps to be taken; procedures to follow; and basic supplies to have on hand. Your insurance carrier or property manager may also be able to provide disaster training guidance and other resources. Just ask. You may also want to consider seeking training grants or funding through CERT (Community Emergency Response Training).

The basic Emergency Response Plan outline should consider the following:

1. Assessment of disaster risks – both experience and potential
2. Planning – budget and financing
3. Property management coordination
4. Safeguarding important condo documents
5. Ledger of assets – written and digital
6. Communication plan – elderly and special needs; absentees; etc
7. Emergency equipment available – condo and resident owned
8. Lines of authority
9. Evacuation plan
10. Insurance audit
11. Vendor and contractor call list
12. Recovery plan

Future storms will not reduce in intensity. Weather related power outages will increase. Unit owners are becoming more reliant on reliable power for medical safety, home business needs, and family education. If emergency power sources are not currently available, the association should consider how emergency generators might be introduced into the community. Providing suggestions for unit owners’ personal protection during severe weather events can be in the ERP including recommendations for maintaining an inventory of flashlights; batteries; charged phones; a supply of food; and medical supplies/ prescription drug availability.

Post-Disaster Market Value Perception

The common denominator need of all condo unit owners is protection of their net worth. Therefore, it must be repeated, after any disaster, the impact on market value and sale potential must be considered. It should never be assumed just because everything has been brought back to ‘as good as it was’ before the disaster, that the real estate market perceives this to be the case. The association may need to take very positive steps to approach the local real estate professionals to clearly demonstrate the physical state of the current condo complex. This could include certified inspection reports or lab test results or whatever it takes to make market perception the reality.

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Sound Off: Noise in Communities

Noise

Good friends of mine just retired and decided to move into an upscale condominium community. I asked if it was difficult to adjust to downsizing after leaving the “big” house, and interestingly enough, I was told the size of the living space was not the problem, it was difficult to adjust to the surrounding sounds. They would wake up to the adjacent unit’s alarm clock and kept up at night to the neighbor’s stereo speakers. During the day, they could even hear upstairs neighbors’ dog’s nails on the hardwood floors above.

Community living in Maine has many benefits. It also involves certain compromises. One of the more challenging aspects for owners to come to grips with is noise pollution. Residents, often moving from single family homes, are not used to hearing their neighbors. Sound transmitted between units, or sound from outdoors, can be extremely annoying and disruptive. And while many features of the unit can be appreciated during a walk through, the amount of sound transmission is not always apparent.

Identify Noise Problems

If there is a perceived noise problem in your community, one of the first questions to ask is where is that noise coming from? Is the noise coming from the outside? Examples would be transportation related noise such as highways, airplanes or rail noise. It might also be transitory, like construction noise. And it might be seasonal, like outdoor activity, especially when windows are open.

Internal noises may be transferred between units or from common areas into each unit. Transmission between units may be via walls, ceilings, or floors. It may also occur as a result of mechanical chases or through the actual piping or ductwork itself.

When addressing noise issues, it is important to determine whether the problem is localized or omnipresent. Certain orientations may be more susceptible to noise issues than others. Certain parts of a building–those near fans or mechanical equipment, recreational areas, etc.–may be more prone than others to experience problems. We have even found a variation between units due to construction inconsistencies. Field modifications in another area of the same building created a problem.

Any building may experience sound transmission issues, but the biggest determining factors are the physical location, type and quality of construction, and the age of the building. If a development is built near a highway or a flight path, the resulting potential problems may be obvious and hopefully were addressed during the design stages. Older buildings, especially ones that were conversions from factories or warehouses, can present particularly difficult problems. Structural components may abet sound transfer allowing it to pass unobstructed from unit to unit.

While some wall and ceiling assemblies are more effective than others, all must be assembled correctly with plenty of attention to detail. Care must be exercised to avoid “flanking paths” that allow sound to get around sound deadening assemblies.

Measure Noise Level

In a world where perception is reality, the first task is to define the problem. Is the noise that is causing complaints louder or more frequent than the occupants might reasonably expect? It is important to recognize that much of this is subjective. Different people will have different tolerances. The type of noise is also a concern – music, conversation, toilets flushing – each carry with it a relative level of acceptability.

There are, however, some relatively objective standards that have been developed by engineers and scientists to both quantify sound transmission and define acceptable levels.

The Sound Transmission Class (STC) is a value derived from creating and measuring the sound attenuation at various frequencies and comparing that to a standard reference. Whereas the STC measures sound transmission between areas separated by a common surface (walls, windows, etc.), the Apparent Sound Transmission Class (ASTC) is a more comprehensive measure in that it incorporates other pathways of sound transmission such as beams, columns, and chases for mechanical and electrical equipment, and is generally the basis for field testing.

The STC and the IIC (Impact Insulation Class) have been incorporated into local codes. Typically, the code specifies values of 50 (or 45 if field tested). However, codes are typically minimum levels and may not be high enough to produce comfortable noise control in many attached residential units

Address Noise Concerns

Sound energy, like thermal energy, is best disrupted by creating breaks between spaces. Mass also plays a role in overall comfort.  Generally, to improve Transmission Loss (the ratio of the sound energy striking the wall to the transmitted sound energy, as expressed in decibels), designers should seek to increase the weight of the surface layers and/or increase the distance between the surfaces.

Fiberglass insulation is often used, even in interior walls, to reduce sound transmission. Caulks and sealants are often used as well. Building walls in which the studs are offset and penetrations like electrical boxes and medicine cabinets are sealed can go a long way to improve the conditions. Drywall can be attached with resilient channels.

Dampening the source should also be considered. Many associations are beginning to establish minimum coverage of hard floors with carpeting, restrictions on hard soled shoes, and setting limits for sound levels from audio equipment. Other, more sophisticated strategies like baffling can be employed.

Reducing sound transmission in an existing building, whether old or new, is much more difficult than including good sound transmission practice as part of new construction. Reduction of sound transmission in wood framed buildings is generally more difficult than masonry or steel structures.

If problems arise, the first steps are to determine the existence of a real problem, attempt to quantify it, inspect to ensure that components were actually built as planned, and, then, hire a qualified consultant to recommend improvements. Most irritating noise issues can be resolved with some sound evaluation and thinking.

 

Article written by Jack Carr, P.E., R.S., LEED-AP, Criterium Engineers

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Building Maintenance Check List

building maintenance check list

A Proactive Approach is Best

If you are responsible for your condo or HOA’s physical condition, this is no time to relax. Planning now can pay big dividends in being able to hire a repair contractor before the spring/summer crunch arrives. With that in mind, the following list can provide a guide to issues for you to consider.

Building Maintenance Check list

  • Inspect the roofs.
    Too often, missing shingles and other storm related damage to roofs goes unnoticed during the winter. Now is the time for each roof surface to be scanned by eye, or better yet, by binoculars. Avoid going up on the roof unless it has a very low slope. Leave that to the pros. Other damage comes from removing ice dams and snow.  Snow removal can be the cause of more damage than the actual snowfall itself. Most buildings are designed to handle snow, and it is very rare that even a large storm will dump enough snow to cause damage that will seriously harm your homes’ roofs. Let the snow melt naturally with the rain and warmer temperatures.
  • Gutter, downspout, and roof drain repairs.
    Frozen gutters and downspouts can cause ice dams, but the most likely cause is building heat escaping due to poor insulation and/or inadequate venting of the air below the roof. Nonetheless, ensuring gutters run free to remove snow melt and spring rains is very important. Those condos with low-slope roofs and internal roof drains need to ensure those drains are clear of winter debris block water and causing surface ponding.
  • Ground surface drainage pathways.
    Clearing out your drains on a regular basis will ensure they are free of debris for the summer thunderstorms. April and May are notorious for high quantities of rain no matter where you live. For communities located in snowy areas of New England, the additional water from the snow runoff can equal a great stress on the community’s drainage system. Avoid the potential of blocked drainage systems by habitually cleaning them every other month. Subsurface drainage culverts need periodic cleaning to ensure the winter sanding operation and other debris runoff has not prevented the proper storm drainage.
  • If you have a basement, check your sump pump regularly to ensure its operation throughout the rainy season.
    The snow run off (or rain in warmer climates) can create an overload of moisture your sump pump may not be able to handle. Perform monthly inspections of the pump by opening the sump pit’s cover to clear any debris out of the bottom of the pit.
  • Replace snow stakes.
    It’s a common mistake to replace the snow stakes only once a year, usually at the beginning of winter. The stakes can be the first thing to be damaged after a heavy snowfall, particularly if the snowplow knocks it over!
  • Landscaping plans.  Landscaping can often take a hit during the cooler months. Recover quickly by bringing in your local specialist and discussing the various shrubs and flowers needing planting in spring.
  • Send out paint bids for summer work. The major advantage to getting your bid requests out early is the extra time and accessibility your vendors are likely to have. Outside work requests often drop during cold weather and getting a head start will ensure your association is at the top of their list during the summer rush!
  • Security enhancements. Now is the ideal time for associations to make the security enhancements they’ve been thinking about all winter. Security fencing and an alarm system are two timely projects for the post-winter months.
  • Equipment rechecks. Even if pre-winter checks have been done, halfway through the winter is a good idea to do it again. Test emergency generators, keep batteries fully charged, check outside light fixtures are operational, ensure outside utility meters and hydrants are accessible, confirm clearance for both outside vents and exhausts, and change quarterly air filters.

Of course, this list focuses mainly on operating issues. When was the last time you took a hard look at your Reserve Fund Plan for capital repairs? Is your condo on schedule? Have things changed? Does the Reserve Study need a major update? Perhaps it is time a for a building condition survey to be conducted. This top to bottom review can be performed in-house or by a professional building inspector engaged to provide an informed, unbiased assessment of the physical condition of the various common building and site elements including siding, roof surface, structural framing, foundation, water infiltration, electrical, plumbing, HVAC systems, flooring, light fixtures, paving, and more. Providing a questionnaire to the unit owners during this process not only engages them in this important work but also may reveal common defects not readily known

Many maintenance projects have a double bonus—they will improve the appearance of your association while preventing costly repairs or replacements down the road. By undertaking some maintenance tasks now, you can lessen the costs many associations rack up in the rush to recover from winter.

Building Maintenance Check List – Article written by Jack Carr, P.E., R.S., LEED-AP, Criterium Engineers
Published in Condo Media
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Pickleball: One Way to Repurpose Underutilized Assets

Is your HOA looking repurpose underutilized assets? Here’s is an engineer’s perspective on one way to utilize the tennis courts on your property and once again make them an asset for residents. The article takes a fun look at a fast-growing sport that may be a good fit for your community association.

Pickleball repurpose underutilized assets

An Addictive Phenomenon

I will take some of the blame, but in all fairness, I did not know it was addictive. I am talking, of course, about the sport of pickleball. Six years ago, in this section of Condo Media, I presented the article “Pickleball, Anyone?” My goal was noble; I wanted to provide a solution to the many idle tennis courts in condominium and HOA communities due to aging boomers with bad knees and arthritic limbs putting down their tennis rackets. This has resulted in unused common assets that were both expensive to maintain and difficult to convert to other uses given the bylaw restraints.

At the time, I observed this trend while performing reserve fund studies and hearing the complaints from the board or property managers who requested options in dealing with unwanted tennis courts. My research of pickleball around the country revealed the sport provided a win-win solution. Rather than doing away with under-utilized tennis courts, the community could convert each court into two pickleball courts of 20 feet by 44 feet, each with an economical portable 34-inch-high net. The investment in personal equipment was minimal. Good athletic cross-training shoes were a must, but the clothing was anything comfortable and casual. The solid composite material paddle was inexpensive, being only twice the size of a ping pong paddle. Indeed, the sport has been described as playing ping pong while standing on the table. In fact, it is sort of a combination of ping pong, badminton, and tennis. The ball is like a thick skinned whiffle ball with a top speed of less than one-third a tennis ball.

RULES OF THE GAME

So as not to sound like a set of IKEA instructions, I will be brief on the specifics of the game. There are only 5 basic rules:

  • Rule 1: The ball must stay inbounds.
  • Rule 2: There must be one bounce per side.
  • Rule 3: You must serve at the baseline.
  • Rule 4: Serves cannot land in the no-volley zone (called the kitchen).
  • Rule 5: The game ends at 11, 15, or 21 points.

With all the serves being underhanded and the ball traveling at modest speeds, the players do not have to be exceptionally athletic. The underhanded serve must bounce once on both the serve and return, and then it only must be kept inbounds. Balls returned without a bounce (called a volley) must be at least 7 feet from the net to prevent spiking. Typical games are played to 11 points, and like most racket sports, a player must win by two points. Points can only be earned while serving.

Beginners can learn the game quickly at their own pace while experienced players can have quick, fast-paced, competitive games. Players can be of mixed ages. The average player across the country is 38 years old with 53% being male and 47% being female. Whole families—from the grandkids to the grandparents—can participate in the same game. It is a very social game. It is usually played with doubles and with games ending with a low number of points, the quick turnover of the games allows many people to play in a short span of time. As the games are usually played close together, it is an ideal activity for people to meet others on a casual basis, allowing new friendships to blossom.

ADDED BENEFITS

Given the demographics in many condo communities, perhaps the greatest gift of this sport is the health benefits to community members of all ages. It gives a boost to the cardiovascular system to help prevent unwanted aging problems such as hypertension, stroke, and heart attack. At the same time, it improves balance, agility, reflexes, and hand-eye coordination without putting excess strain on the body. Perhaps this explains why in the last two years, pickleball has reportedly been the fastest growing sport in the United States with over 4.8 million players and tournaments and venues seeming to pop up everywhere.

As I said earlier, when I first recommended the sport, I had very little playing time and was not in a position to warn you of its addictiveness. Now with more experience, I must add this additional warning from the USA Pickleball Association (USAPA): pickleball is “highly contagious.” The consequences of introducing pickleball to your community may be irreversible.

 

Written by Jack Carr, P.E., R.S., LEED-AP, Senior Consultant Criterium Engineers
Published in Condo Media

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Shine a Light on Safety

lighting safety 2

Lighting Safety – Exterior Lighting Plans and Considerations

Condominium and homeowner associations recognize a need for security tools such as key fobs, Ring doorbell systems, cameras, gates, and guard houses. Of all these systems, perhaps the most important is well-designed lighting. The highest priority of any community is resident safety. When neighbors feel safe, the community value increases.

Exterior lighting is a common element found in every type of condominium complex, yet the permutations of light fixtures, placement, and site design make this item one of the community’s most unique assets. With the net age of condominiums increasing, capital repair decisions related to light fixture replacement, function, and location placement will be an agenda item for more and more buildings and grounds committees in the coming years. A new illumination plan is not just about switching to LEDs.

Lighting Design Plan

Space will not permit us to explore the new products and applications available, so instead, let us shed light on the goals and issues to be considered in making any lighting design plan. The first thing to do is inquire if your municipality has a policy governing site and exterior lighting. This code or design guideline will form the basis of any plan. All good lighting plans should have input from members of the community who know the site and its lighting problems.

Knowing some of the technical jargon is often helpful in reading local lighting ordinances and talking with illumination professionals. The unit of “foot-candle” is used for measuring the amount of light falling on a surface whereas the term “lumen” is a measurement of light energy emitted by a light source. The word “luminaire” is used to describe the complete light fixture including the lamp (bulb), lens, and wiring of the fixture. Finally, some municipalities require a photometric plan which lists not only all of the luminaires and their locations but also describes the horizontal illuminance on the site and the vertical light trespass around the perimeter of the site.

Whether or not your committee will have to deal with the submission of a photometric plan in your location, consideration should be given to several important issues in developing your lighting project’s objectives. These issues include controlling glare, promoting effective security, minimizing light trespass onto adjacent properties, minimizing direct upward light emission, and avoiding interference with the safe operation of motor vehicles.

Questions Around Illumination

When considering these objectives, the levels of illumination needed for the various areas on your site will come into question. During these deliberations, there should be a constant mantra whispering in your ear, “less is more.” The human eye needs very little light to function. A sunny day on Old Orchard Beach has over 30,000 foot-candles while a cloudy day has 1,500, yet only 0.1 foot-candles is needed to read the fine print in your condo bylaws.

If one area of the complex is very bright, it will create the illusion of the properly lighted area nearby to be under-illuminated. Competing light levels detract from our sense of safety and security and defeat the very purpose they were intended to serve. In fact, for a feeling of security it is often more effective to be able to see far ahead with clearly defined escape paths than have extremely bright lighting.

Energy and Environmental Considerations

Reducing the level of illumination will of course save on energy, but there are many other means to this goal. Though the initial selection of lamp type, ballast, luminaire type, quantity, and location can have a significant effect on life-cycle costs, the control strategy can be even more important. Not all outdoor lighting needs to be on full light output all evening. Many methods are available to reduce the hours of lighting operation including timers, motion sensors, photosensors, curfew dimming, and step switching. Even infrared fixtures and cameras might be elements to consider for special circumstances.

The environmental concern of light pollution is getting a lot of visibility lately. The results of this ever-growing problem are glare, skyglow, and light trespass. Often these issues have common solutions. They arise from improperly directed fixtures and inadequate lamp shielding. Cutoff fixture is a term to describe a luminaire designed to focus light exactly where it is needed. When determining the height of a pole fixture, it is often better to have more fixtures at a lower level than fewer fixtures higher up. Tall fixtures tend to illuminate the area directly around the pole and not the area needing the light.

Glare can also be controlled by diligently locating fixtures. Uncomfortable and unneeded light can reflect off a wide range of surfaces such as building windows, wet pavement, and landscaping features. Glare and a lack of uniformly distributed light can temporarily reduce vision function and create a sense of unease or confusion. This will not produce the curb appeal to make the condo shine in this market.

With the current trend to use hardscape design elements on the grounds of many condominium complexes, care should be taken to avoid up lighting landscape features and to use shielded fixtures such as path lights, bollards, and post-top lights with minimum intensity levels. Effective lighting design is not only good for the environment; it also makes cents.

Lighting Safety Article written by Jack Carr, P.E., R.S., LEED-AP, Senior Consultant Criterium Engineers
Published in Condo Media

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